About Us & Store Policies Last Updated: June 2026 About LoveMeSculptingSpa LoveMeSculptingSpa is an award-winning wellness and beauty studio located in Etobicoke, Ontario. Founded by Alexis in 2020, our mission is to help clients feel confident through body contouring, post-operative care, lymphatic wellness, custom faja alterations, skincare, beauty services, and wellness products. Recognized with the Canadian Choice Award 2025, we are committed to providing professional, personalized care in a welcoming environment. Privacy Policy LoveMeSculptingSpa respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws. We may collect information such as: • Name • Email address • Phone number • Billing and shipping information • Appointment and order history Information is used for: • Processing appointments and orders • Customer support and communication • Payment processing • Legal and regulatory compliance We do not sell or rent customer information. Refund & Return Policy Eligible Physical Products Eligible physical products may be returned within 14 days of delivery if unused, unopened, and in original packaging. Approved refunds will be issued to the original payment method. Non-Refundable Items • Services rendered • Digital products and courses • Opened or used products • Customized products • Gift cards • Fajas and intimate-wear products (for hygiene reasons) To request a return, contact: 📧 lovemesculptinspa@gmail.com Shipping Policy Please allow 7–10 business days for order processing. Once shipped, LoveMeSculptingSpa is not responsible for carrier delays, lost packages, weather disruptions, or circumstances beyond our control. Local Pickup Policy Local pickup orders must be collected within 7 days of purchase unless other arrangements have been approved. Booking Policy All appointments must be booked in advance. Cancellations & No-Shows Missed appointments, late arrivals, or cancellations without sufficient notice may result in loss of deposit or service fees. All completed services are non-refundable. Service Disclaimer LoveMeSculptingSpa provides non-medical, non-surgical wellness and beauty services. Our services are not intended to diagnose, treat, cure, or prevent any medical condition and do not replace professional medical advice. Clients should consult their physician regarding any medical concerns. Product Disclaimer Customers are responsible for reviewing product descriptions, ingredients, and usage instructions before purchase and use. Individual results may vary. Business Information Legal Business Name Operating As: LoveMeSculptingSpa Location: Etobicoke, Ontario, Canada Email: lovemesculptinspa@gmail.com